“Uber [is] moving from being a giant global car-sharing platform moving to a global A-to-B urban mobility platform”. Uber CEO Dara Khosrowshahi
Uber is one of the world’s greatest tech companies, joining the ranks of companies such as Google and Skype that are so successful and ubiquitous that their brand name becomes a verb. As of 2019, Uber is estimated to have 110 million worldwide users, a 70% market share in the United States for ride-sharing, and a 25% market share for food delivery. Now a multi-billion dollar entity with 19,000 employees worldwide, Uber offers services in 65 countries and over 600 cities. There are almost 4 million Uber drivers worldwide and over 14 million Uber trips take place each day of the year.
Newly promoted General Manager of Uber’s rides businesses across Australia and New Zealand, Dom Taylor joined Uber when there were only a handful of Australian employees. Now heading a team of over 600, he is also responsible for driver and rider loyalty through transformative programs such as Rewards (riders) and Pro (drivers). Hear from Dom on leadership within one of the world’s most recognisable brands, and the significant cultural changes under new CEO Dara Khosrowshahi.
